Terms, Shipping, Warranty, Returns
Terms of Sale:
- Single unit orders and parts orders are prepaid only. Freight costs are determined at time of sale via TANKS A LOT® UPS Profile plus $12.50 Handling on Accessory / Parts orders and $25 on unit orders.
- Net 30 accounts and orders of two or more units require a valid credit card on file with TANKS A LOT®. International Orders are Prepaid Only by wire transfer or credit card.
- Orders over 5 units require 50% down and 50% at time of shipping,
- In-stock Orders are shipped the same day we receive payment or purchase order and confirmation of product and address.
- Special or Volume Discounts will be considered only on actual orders and are established per order at the time of order. Special or Volume discounts are time sensitive to specific acceptance deadlines stated at the time of the offered discount.
- Blanket Order Discounts are established at the time of order, and/or based on the customer’s previous sales history. Blanket orders are shipped monthly on the same day each month as agreed upon by TANKS A LOT® and the Customer. Adjustments can be made to the product shipped and the shipping address per each monthly shipment provided this information is received by TANKS A LOT® one week prior to the established shipping
- All Net 30 accounts are due and payable within 30 days of shipment date. A re-billing fee of $25 and a 1.5% interest fee will be charged on all outstanding balances over 30 days. All returns must be authorized. All authorized re-salable returns are subject to a 25% restocking fee. We reserve the right to refuse exchanges and credits on authorized returns if items are not in original condition and appropriate for resale.
Orders processed prior to 12 noon are shipped the same business day and leave the factory at 3:30PM via UPS in the USA and Canada. We do not ship via US Postal Service. Freight costs are determined at time of sale via TANKS A LOT® UPS Profile plus $12.50 Handling on Accessory / Parts orders and $25 on unit orders. We fax/email our customers their UPS tracking numbers.
TANKS A LOT® warrants to the original purchaser that TANKS A LOT® be free from defects in material and workmanship under normal use and service for a period of 30 days (and the tank thereof for a period of two years from date of purchase). Our obligation under this warranty shall be limited to the repair, or at our option, the replacement of any part or parts that prove to be defective under normal use and service within 30 days or two years in event of a defective tank from the date of purchase which our examination shall disclose to our satisfaction to be thus defective. A TANKS A LOT® believed to be defective shall be shipped only upon TANKS A LOT®'s authorization, freight prepaid to the address specified on the Return Tag Number Form, with proof of purchase and return authorization. A TANKS A LOT® found to be defective will be repaired or replaced and returned to the buyer at TANKS A LOT®'s expense at TANKS A LOT®'s option. This warranty excludes any defects or damages caused by abuse or use, other than the purpose intended for this product, and within the product limitations clearly described in the Safeguards Label and the Instructions Sheet.
- Materials may not be returned unless authorization has first been obtained from the Spokane, WA office. We reserve the right to refuse acceptance of deliveries of materials returned without this consent.
- A Return Tag Number Form must be completed, accepted and signed by the proper authorities at TANKS A LOT®'s Spokane, WA Offices prior to shipment.
- A copy of the signed Return Tag Number Form and proof of purchase must accompany all authorized returns.
- All returns of salable goods are subject to a 25% restocking/handling charge.
- Authorized returns will be accepted within 30 days from the date of authorization only.
- All authorized returned goods shipped prepaid by the customer to the address specified on the Return Tag Number Form via TANKS A LOT®'s UPS return label.
- Goods shipped to any other address will not be accepted.
- We reserve the right to determine actual value of authorized returns, and we reserve the right to refuse refunds on unauthorized returns.
Volume Discount Levels:
100 unit order discount – up to 33%
50 unit order discount - up to 25%
25 unit order discount – up to 15%
Resale Certificates must accompany orders for resale.
Resale discounts on orders over 10 units available at the discretion of TANKS A LOT®.